By accessing our website at dermalyteinstitute.com, purchasing courses, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

We reserve the right to modify these terms at any time. Continued use of our services after any changes constitutes your acceptance of the new terms. It is your responsibility to review these terms periodically.

To access our courses, you must create an account through our payment partner, Selar. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized access or security breach
• Not share your login credentials with others

We reserve the right to suspend or terminate accounts that violate these terms or engage in suspicious activity.

Upon successful payment, you will receive:

• 6 Months Access: Access to the purchased course content for 6 months
• Personal Use License: A non-exclusive, non-transferable license to access and use the course materials for your personal, non-commercial educational purposes
• Free Updates: Access to any updates or improvements made to the course content
• Certificate: A certificate of completion upon finishing the course requirements

All content provided through our courses, including but not limited to videos, text, graphics, formulas, recipes, documents, and other materials, is owned by Dermalyte Institute and is protected by copyright and other intellectual property laws.

You may NOT:

• Copy, reproduce, or distribute course content in any form
• Record, screenshot, or capture course videos or materials
• Share, resell, or transfer your course access to others
• Use course content for commercial purposes without written permission
• Create derivative works based on our course materials
• Remove or alter any copyright notices or branding

Violation of intellectual property rights may result in legal action and immediate termination of your access.

When using our platform and interacting with our community, you agree to:

• Treat other students, instructors, and staff with respect
• Not engage in harassment, discrimination, or abusive behavior
• Not post or share inappropriate, offensive, or illegal content
• Not attempt to disrupt or interfere with our services
• Not use automated systems or bots to access our platform
• Comply with all applicable laws and regulations

We reserve the right to remove users who violate these conduct guidelines without refund.

Our courses are provided for educational purposes only. While we strive to provide accurate and helpful information, we make no guarantees regarding:

• Specific business results or income from using our training
• The suitability of formulations for commercial sale without proper testing
• Regulatory compliance in your specific jurisdiction
• Uninterrupted or error-free access to our platform

Dermalyte Institute shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the course.

We may terminate or suspend your account and access to our services immediately, without prior notice, if:

• You breach any of these Terms of Service
• You engage in fraudulent activity or chargebacks
• You share your account with others
• You copy or distribute course content
• You engage in abusive or harmful behavior

Upon termination, your right to access the courses will immediately cease. We are not obligated to provide refunds for terminated accounts due to terms violations.

Dermalyte Institute maintains a strict no-refund policy on all course purchases. Once payment is completed and course access is granted, the sale is considered final.

We encourage all prospective students to:

• Carefully review the course descriptions and curriculum before purchasing
• Read through our FAQ section to understand what each course covers
• Take advantage of any free previews or sample content we provide
• Contact us with any questions before making a purchase decision

The only circumstances under which we may consider a refund are:

• Access Not Granted: If payment was successfully processed but you were not granted access to the course due to a technical error on our end
• Payment Processing Issues: If your payment reached our payment partner (Selar) but was not properly credited to our school account due to a system error

In these specific cases, please contact us immediately at hello@dermalyteinstitute.com with your payment confirmation and details. We will investigate and resolve the issue promptly.

If you experience a technical issue with your payment or access, here's how we handle it:

• Technical Issues: If the issue is technical in nature (failed payment, access problems, platform errors), we will work together with you and your bank to resolve the situation
• Bank Disputes: For payment disputes that are not due to errors on our end, you may work directly with your bank to resolve them. Please note that initiating chargebacks may result in account suspension
• Documentation Required: For any payment-related inquiries, please provide proof of payment, transaction ID, and a detailed description of the issue

If you believe you qualify for one of the exceptions listed above, or if you're experiencing access issues, please contact us:

• Email: hello@dermalyteinstitute.com
• Subject Line: "Payment/Access Issue — [Your Name]"
• Include: Your full name, email used for purchase, transaction ID or payment confirmation, and a detailed description of the issue

We aim to respond to all inquiries within 24-48 hours on business days.