How Dermalyte Institute collects, uses, and protects your information.

We may collect information you provide directly to us, as well as limited technical information collected when you use our website.

• Account and identity details: name, email address, phone number, username, login details, and student profile information.
• Enrolment information: courses purchased, course access, lesson progress, quiz activity, certificates, formula library access, and membership status.
• Payment-related information: payment confirmation details, billing details, transaction references, bank transfer confirmations, and checkout records.
• Communication records: emails, form submissions, WhatsApp messages, support requests, feedback, and customer service notes.
• Technical information: IP address, browser type, device information, pages visited, approximate location, cookies, and website usage data.

We use your information to operate Dermalyte Institute and provide a better learning experience.

• To create and manage your student account.
• To process course enrolments, memberships, formula library access, and workshop registrations.
• To confirm payments and activate course access.
• To provide customer support and respond to your questions.
• To send course updates, access details, reminders, and important platform notices.
• To improve our website, courses, content, and student experience.
• To prevent fraud, misuse, unauthorised access, and security issues.
• To comply with legal, accounting, tax, or regulatory obligations.

When you pay for a course, membership, formula access, workshop, or digital product, payment may be handled through approved payment processors, checkout tools, direct bank transfer, or other secure payment methods we provide.

We may receive payment confirmation details such as transaction reference, name, email address, phone number, payment amount, payment status, and the product or course purchased. We do not use your payment details for unrelated purposes.

We do not sell your personal information. We may share limited information only when necessary to run our services, fulfil your requests, or comply with legal obligations.

• Service providers: website hosting, learning management tools, payment processors, email platforms, analytics tools, support tools, and security services.
• Legal or regulatory reasons: where disclosure is required by law, court order, audit, tax requirement, or government request.
• Business operations: where needed for accounting, record keeping, fraud prevention, dispute resolution, or platform administration.
• With your consent: where you specifically ask us to share or use your information for another purpose.

Our website may use cookies and similar technologies to keep the site functional, improve user experience, remember preferences, understand traffic, and support marketing or analytics.

• Essential cookies: needed for login, checkout, security, and core website functions.
• Analytics cookies: help us understand how people use the website so we can improve it.
• Marketing cookies: may help us measure the performance of campaigns and show more relevant content.

You can usually manage cookies through your browser settings. Disabling some cookies may affect login, checkout, course access, or other website features.

We take reasonable technical and organisational steps to protect your information from unauthorised access, loss, misuse, or disclosure.

• Secure website access and SSL protection where available.
• Access controls for administrative systems.
• Use of trusted third-party platforms for payment, email, hosting, and learning access.
• Reasonable internal controls to limit access to student and customer information.

No online system is completely risk-free. If we become aware of a security issue affecting your personal information, we will take reasonable steps to investigate and respond.

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including course access, customer support, payment records, accounting, legal compliance, dispute resolution, and business administration.

Some records may need to be retained for longer where required for tax, accounting, legal, or regulatory reasons.

Depending on the laws that apply to you, you may have rights over your personal information. These may include the right to access, correct, update, restrict, object to, request deletion of, or request a copy of your personal information.

• You can request correction of inaccurate personal information.
• You can ask us to update your account or contact details.
• You can unsubscribe from marketing emails where an unsubscribe option is available.
• You can contact us to ask questions about how your information is handled.

To make a privacy request, contact us using the details at the end of this policy. We may need to verify your identity before responding to certain requests.

Dermalyte Institute may use third-party platforms to operate parts of the website, course access, payment processing, email delivery, analytics, forms, security, and communication.

These third-party services may process your information according to their own privacy policies. We recommend reviewing the privacy policies of any third-party platform you interact with through our website or checkout process.

Our courses, formula library, workshops, and digital products are intended for adults and business learners. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our services, website, payment methods, legal obligations, or business operations.

When we update the policy, we will change the “Last updated” date. Your continued use of our website or services after changes are published means you accept the updated policy.

If you have questions about this Privacy Policy or how we handle personal information, you can contact Dermalyte Institute.

• Email: hello@dermalyteinstitute.com
• Website: dermalyteinstitute.com
• Location: Lagos, Nigeria