We collect information that you provide directly to us, as well as information that is automatically collected when you use our services. The types of information we may collect include:

• Personal Identification Information: Name, email address, phone number, and billing address when you create an account or purchase a course.
• Payment Information: Credit card details, bank account information, or other payment details processed securely through our payment partner, Selar.
• Course Progress Data: Information about your learning activities, course completion status, quiz scores, and certificates earned.
• Communication Data: Records of your communications with us, including support tickets, emails, and feedback submissions.
• Device Information: IP address, browser type, operating system, device identifiers, and information about how you interact with our website.

We use the information we collect for various purposes, including:

• Providing Our Services: To process your course purchases, grant access to learning materials, track your progress, and issue certificates upon completion.
• Communication: To send you important updates about your courses, respond to your inquiries, and provide customer support.
• Marketing: With your consent, to send you promotional emails about new courses, special offers, and educational content that may interest you.
• Improvement: To analyze usage patterns, identify areas for improvement, and enhance our courses and platform experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We may share your information in the following circumstances:

• Service Providers: We work with trusted third-party service providers who assist us in operating our platform, processing payments (Selar), sending emails, and analyzing data. These providers are bound by confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information for other purposes if you provide explicit consent.

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and login information
• Understand how you use our website and courses
• Deliver personalized content and recommendations
• Measure the effectiveness of our marketing campaigns
• Improve website performance and security

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website.

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. Our security practices include:

• SSL encryption for all data transmitted between your browser and our servers
• Secure payment processing through Selar's PCI-compliant platform
• Regular security assessments and updates
• Access controls limiting who can view your personal data
• Secure data storage with regular backups

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you promptly if a data breach affects your personal information.

You have certain rights regarding your personal information. Depending on your location, these may include:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your personal information, subject to certain exceptions.
• Opt-Out: The right to opt out of marketing communications at any time by clicking the unsubscribe link in our emails.
• Data Portability: The right to receive your data in a structured, commonly used format.
• Withdraw Consent: The right to withdraw consent where we rely on consent to process your data.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days.

Our platform integrates with third-party services to provide you with a seamless experience. These services include:

• Selar: Our payment processing and course hosting platform. When you make a purchase, your payment information is processed directly by Selar according to their privacy policy.
• Google Analytics: We use this service to analyze website traffic and user behavior to improve our services.
• Email Service Providers: We use third-party services to send transactional and marketing emails.
• Social Media Platforms: If you interact with us through social media, those platforms may collect information according to their own privacy policies.

We encourage you to review the privacy policies of these third-party services to understand how they handle your data.

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have inadvertently collected information from a child under 16, we will take steps to delete that information as quickly as possible.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• For significant changes, we will notify you via email or through a prominent notice on our website
• Your continued use of our services after changes are posted constitutes acceptance of the updated policy

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to reach out to us. We're here to help and will respond to your inquiry as quickly as possible.

• Email: hello@dermalyteinstitute.com
• Website: dermalyteinstitute.com/contact
• Location: Lagos, Nigeria